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FREE SHIPPING ON ORDERS $50 AND OVER (U.S. DOMESTIC ONLY)

 

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RETURN POLICY

MAKING A RETURN

We want you to be satisfied with your Krooluhv.com purchases. If that’s not the case, we’ll gladly accept merchandise for return, provided it:

-Is in new condition

-Hasn’t been washed, worn, or altered

-Is accompanied by the original invoice

-Is returned according to the schedule below

 

 

TIMING FOR A RETURN

 

krooluhv

WITHIN 60 DAYS

Full-Price Items
& Art

 

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WITHIN 30 DAYS

Sale Items &
Accessories

 

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CANNOT RETURN

Personalized Items

 

ALLOW UP TO TWO WEEKS TO PROCESS YOUR RETURN

It could take up to two weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified.

 

 

PURCHASES WITH CREDIT CARDS krooluhv   krooluhv     krooluhv

Any credit will be refunded to the original tender.

 

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PURCHASES WITH GIFT CARDS

If any portion of your purchase was paid for by gift card, you will receive the full value of your return on a Krooluhv.com Virtual Gift Card.

 

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PURCHASES WITH PAYPAL OR PAYPAL CREDIT

PayPal purchases will be reimbursed directly to your PayPal or PayPal Credit account.

 

 

All returns must conform to the guidelines of our return policy and must be accompanied by the original invoice.

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