RETURN POLICY

MAKING A RETURN

We want you to be satisfied with your Krooluhv.com purchases. If that’s not the case, we’ll gladly accept merchandise for return, provided it:

-Is in new condition

-Hasn’t been washed, worn, or altered

-Is accompanied by the original invoice

-Is returned according to the schedule below

TIMING FOR A RETURN

WITHIN 60 DAYS Full-Price Items & Art

WITHIN 30 DAYS Sale Items & Accessories

CANNOT RETURN Personalized Items

ALLOW UP TO TWO WEEKS TO PROCESS YOUR RETURN

It could take up to two weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified.

PURCHASES WITH GIFT CARDS If any portion of your purchase was paid for by gift card, you will receive the full value of your return on a Krooluhv.com Virtual Gift Card.

PURCHASES WITH PAYPAL OR PAYPAL CREDIT PayPal purchases will be reimbursed directly to your PayPal or PayPal Credit account.

All returns must conform to the guidelines of our return policy and must be accompanied by the original invoice.