- Return Policy
- Making a Return
Shopping & Payment
- Promotion Codes
- Payment Method
- Canceling or Changing an Order
MAKING A RETURN
We want you to be satisfied with your Krooluhv.com purchases. If that’s not the case, we’ll gladly accept merchandise for return, provided it:
-Is in new condition
-Hasn’t been washed, worn, or altered
-Is accompanied by the original invoice
-Is returned according to the schedule below
TIMING FOR A RETURN
WITHIN 60 DAYS
WITHIN 30 DAYS
Sale Items &
ALLOW UP TO TWO WEEKS TO PROCESS YOUR RETURN
It could take up to two weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified.
PURCHASES WITH CREDIT CARDS
Any credit will be refunded to the original tender.
PURCHASES WITH GIFT CARDS
If any portion of your purchase was paid for by gift card, you will receive the full value of your return on a Krooluhv.com Virtual Gift Card.
PURCHASES WITH PAYPAL OR PAYPAL CREDIT
PayPal purchases will be reimbursed directly to your PayPal or PayPal Credit account.
All returns must conform to the guidelines of our return policy and must be accompanied by the original invoice.