Customer Service / General
International Shipping
- International Policy
- Order Status & Tracking
- Shipping & Handling
- Shipping Rates
Returns
- Return Policy
- Making a Return
Shopping & Payment
- Promotion Codes
- Payment Method
- Canceling or Changing an Order
Gift Services
Account Information
About Our Products
Privacy Notice
Frequently Asked Questions
SHIPPING & HANDLING
You can expect your items to arrive within 7 – 10 business days unless otherwise stated via email. Your items may arrive sooner than the estimated delivery date. Please also note that the estimated delivery date is an estimate only and is not guaranteed.
Shipping Method: Orders placed with Standard shipping will ship within 1–5 business days. You will always receive a tracking number to track your order. Saturday, Sunday, and holidays are not considered business days. Krooluhv reserves the right to send packages via other shipping methods based on the shipping destination
Standard U.S. Orders: Please allow 7–10 business days of shipping.
International Shipping: Please allow 8 to 12 business days for delivery.
- Orders shipping to North America, South America, Antarctica, Europe, Asia, Africa and Australia
- Duties and taxes are the responsibility of the customer and may be levied upon delivery.
- Shipping estimates do not include custom clearance times.
- Most backorders ship within 2 weeks.
- Orders are billed in US dollars.
