Shopping
[vc_row][vc_column width=”1/3″][vc_custom_heading text=”Customer Service / General” font_container=”tag:h2|font_size:11|text_align:left” use_theme_fonts=”yes” link=”url:http%3A%2F%2Fwww.krooluhv.com%2Fcustomer-service%2F|||”][vc_empty_space][vc_column_text]Shipping
[/vc_column_text][vc_column_text]International Shipping
[/vc_column_text][vc_column_text]Returns
[/vc_column_text][vc_column_text]Shopping & Payment
[/vc_column_text][vc_column_text]Gift Services
[/vc_column_text][vc_column_text]Account Information
[/vc_column_text][vc_column_text]About Our Products
[/vc_column_text][vc_column_text]Privacy Notice
[/vc_column_text][vc_column_text]Frequently Asked Questions
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SHOPPING
What forms of payment can I use?
Krooluhv.com accepts the following forms of payment:
Credit cards:
- Visa
- MasterCard
- American Express
- Discover
Other forms of payment:
- Online gift certificates
- RKrooluhv gift cards
- Credit Card gift cards*
- PayPal
- PayPal Credit
We do not accept:
- CODs
- Layaway
- Personal checks
- Money orders
*Credit Card gift cards can only be redeemed for orders less than or equal to the full amount on the gift card. Orders cannot be split between two forms of payment when using a Credit Card gift cards.
When will my order ship?
Pending order verification and credit approval, orders placed with Economy or Standard shipping will ship within 1–3 business days and orders placed with an expedited shipping method will ship within 1 business day. Saturday, Sunday, and holidays are not considered business days.
When will my order arrive?
You can expect your items to arrive by the estimated delivery date, which is included in your order confirmation email. Your items may arrive sooner than the estimated delivery date. Please also note that the estimated delivery date is an estimate only and is not guaranteed.
Shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa, and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business Day, Next Day, and Saturday delivery options are not available. Please allow 5 to 10 business days for delivery.
Delivery schedule dates are estimated. Actual delivery dates may vary depending on shipping locations.
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